.Five9 (FIVN) has actually been granted the 2024 Aragon Research Technology Award for AI Connect with Centers and also called an Innovator in 2 Aragon Investigation Globe reports: AI Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. The business was actually realized as the best tactical provider in the AI Broker Platforms report.At the primary of Five9’s development is their sight for The brand-new CX, where Artificial Intelligence Agents and AI-empowered Person Agents team up to deliver hyper-personalized customer adventures. The business just recently introduced brand new developments featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use of innovation in market development and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Study Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Brokers AI et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named an Innovator in The Aragon Study Planet for AI Agent Platforms in the ICC, 2025 as well as Aragon Research Globe for Intelligent Call Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has actually been named a winner of the 2024 Aragon Study Innovation Honor for AI Contact Centers. Also, Five9 has been actually called a Leader in two Aragon Research study Entire world files: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. This acknowledgment from Aragon Research study underscores Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 file roles Five9 as the most
key seller rated in
the report, identifying Five9 s tactical sight for AI-driven technology in CX. At the center of this particular innovation is actually Five9’s concept for The brand-new CX where AI Professionals as well as AI-empowered Human Representatives collaborate to supply hyper-personalized, simple client adventures. By equipping companies to deliver transformative customer interactions while reducing prices as well as boosting effectiveness, Five9 is actually setting brand-new requirements for AI-powered answers in the contact center market.
AI is actually foundational for developing outstanding consumer adventures, as well as we are recognized to be identified through AragonInvestigation as innovative for our efforts to thrust the smart get in touch with center onward, pointed out Jonathan Rosenberg, Main Modern Technology Policeman and also Chief of Artificial Intelligence, Five9. Our concentration has been, and also will certainly continue to be actually, assisting services provide those expertises with user friendly tools and also capacities. With each new development, our experts take a progression for each Five9 and for the industry overall.
The Aragon Study Innovation award identifies service providers leveraging ideal use technology to not only adapt as markets alter, yet to proactively disrupt and educate exactly how their markets will grow. Five9 was officially offered along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards event.Five9’s devotion to advancement, particularly its own vision for mixing artificial intelligence Professionals and AI-empowered Human Representatives, is preparing a brand new criterion for how businesses may deliver hyper-personalized and also seamless consumer experiences, mentioned Jim Lundy, Owner, CEO as well as Lead Expert, Aragon Research Study. This award as well as record identification builds on Five9’s dedication to delivering artificial intelligence innovations for CX.
Earlier this year, the provider presented new advancements, including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers, that improve the method business come close to CX, steering better outcomes for each customers and brokers. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, offers a thorough rooms of solutions to power AI-elevated customer adventures that provide better business outcomes and also Bring Pleasure to CX.
Our consolidated cloud-native offering allows hyper-personalized consumer adventures as well as even more equipped staff members, creating every consumer communication much more hooked up, easy, and individual. Trusted by 2,500 +clients and 1,400+ companions internationally, Five9 brings together the electrical power of AI, our platform, and our individuals to steer AI-elevated CX.To learn more, see www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil liberties Scheduled.
The recognition of an Aragon Research award victor is actually not a recommendation through Aragon Research of any type of merchant, item, or even service. Scenery source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What major awards performed Five9( FIVN) succeed in 2024 coming from Aragon Research study? Five9 gained the 2024 Aragon Analysis Development Award for AI Get In Touch With Centers as well as was actually called a Forerunner in two Aragon Research World records: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand new AI products performed Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to completely transform client knowledge monitoring.Just how performs Five9’s( FIVN )BRAND NEW CX vision effect customer care? Five9’s brand new CX vision combines artificial intelligence Brokers along with AI-empowered Individual Representatives to deliver hyper-personalized, easy consumerexpertises while reducing costs as well as improving effectiveness.
What was Five9’s( FIVN) important opening in the Aragon Research World 2025 report? Five9was set up as the best important supplier in the AI Broker Platforms in the ICC, 2025 file, realizing their tactical sight for AI-driven technology in CX. When did Five9( FIVN) obtain the AragonResearch Study Development
Award
?
Five9 was formally presented along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.